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Frequently Asked Questions
When
will NFC's secure eAuthentication services be available?
NFC's services are currently available.
How long does it take for a certificate
request to be processed?
Once all appropriate documentation is received by NFC, NFC will
process your request within 72 hours.
NOTE: If a full agency is being brought
up at the same time, time limits will be defined between NFC
and the agency.
How
does an Agency begin using NFC's eAuthentication Services?
The agency should contact the Marketing Staff located on this
web site under Contact Us.
Which
NFC applications utilize certificates?
The following applications are being made certificate ready.
- Office of Personnel
Management (OPM), Federal Employees Health Benefits (FEHB),
Centralized Enrollment Clearinghouse Project (CLER)
- Entry Processing,
Inquiry, and Correction System (EPIC)
- Federal Procurement
Data System (FPDS)
- Financial Disclosure
Form (Ethics)
- Reporting Center
- Web-based Purchase
Card Management System (Web PCMS)
- Web-based Special
Payroll Processing System (Web SPPS)
- Web-based System
for Time and Attendance Reporting (Web STAR)
What is the lifecycle of a certificate?
A certificate has a finite lifetime. When the lifecycle of the
certificate ends, the certificate update is handled in an automated
manner. When the expiration date is approaching, a renewal operation
occurs, and a new certificate is generated. The new certificate
is then used in place of the old certificate, and the user-requested
transaction continues.
What is NFC's
contingency plan for high volume usage and disasters?
NFC has redundancy/load balancing and/or high availability
here at the center. NFC also has a "Hot Site" located
at another Government facility in the U.S.
Who at my agency
would most likely be the best person to serve as the Local
Registration Authority (LRA)?
Agency Security Officers usually serve as LRA's for an agency.
What
responsibilities will my Trusted Agent have?
A Trusted Agent will have the same responsibilities as an
LRA with the exception that a Trusted Agent cannot apply for
a high certificate for a Subscriber.
Do
all employees at my agency need a certificate?
No, only those employees who are using applications requiring
a certificate.
Should I request
a basic, medium, or high certificate?
The type of business that you are going to conduct or the
NFC application that you are going to use will determine the
level of certificate assurance that you request. You should
request the highest assurance level that you will need.
What
is the record retention for documentation related to each
level of assurance?
Medium-10 years and 6 months
High-20 years and 6 months
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